Quality Assurance Essay

character sanction is based on position agreed note standards at altogether stages in the achievement of a unassailable or service in dictate to ensure that clients satisfaction is achieved. It does not righteous focus on the finished crossing. This access code often involves self-checking by workers of their own produce against these agreed quality standards.The key differences surrounded by the two methods are that, quality say-so a.puts much more emphasis on prevention of poor quality by designing products for easy fault-free manufacture, rather than inspecting for poor-quality products acquire it right first judgment of conviction b.stresses the requisite for workers to get it right the first time and reduces the chances of wrong(p) products occurring or expensive reworking of wrong goods c.establishes quality standards and targets for each stage of the action process for both goods and service d.Checks components, materials and service bought into the busi ness at the point of comer or delivery not at the end of the production process by which stage much time and numerous resources may have been wasted.The quality-assurance department exit need to consider all areas of the fi rm. agree standards must be established at all stages of the process from initial product idea to it lastly reaching the consumer ware design will the product rival the expectations of consumers? Quality of inputs quality must not be let down by bought-in components. Suppliers will have to accept and grasp to strict quality standards. Production quality this nookie be assured by total quality management (TQM) and punctuate with workers that quality levels must not pour forth below pre-set standards.Delivery frames customers need goods and services delivered at propagation convenient to them. The promptness and reliability of delivery systems must be monitored. Customer service including after-sales service go on customer satisfaction will opin e on the quality of contact with consumers after purchase. For example Nissan car factories have preset quality standards set and checked at each stage of the assembly of vehicles by the workers accountable for them. First Direct, a European telephone banking organisation, sets limits on waiting times for calls to be answered, average times to be taken for meeting each customers requests and assurance standards to monitor that customer requests have been acted on correctly.Quality assurance has the following advantagesi.It makes everyone responsible for quality this can be a form of employment enrichment. ii.Self-checking and making efforts to improve quality increases motivation. iii.The system can be used to outline back quality problems to the stage of the production process where a problem cleverness have been occurring. iv.It reduces the need for expensive final inspection and correction or reworking of faulty products. v.To gain accreditation for quality awards these can bestow a business real situation or kudos. The most widely accepted quality award within the European Union is ISO 9000.Referencehttp//classof1.com/homework-help/operations-management-homework-helpView as multi-pages